Minuteman Press of Chadds Ford is looking for a motivated Printing Production & Customer Service Rep to join our growing team! As part of the world’s largest and top-rated digital print, marketing, and design company, you’ll be working in an upbeat, fast-paced environment with a focus on delivering high-quality products and exceptional customer service. If you have a passion for design, production, enjoy working with clients & making customer calls to get new business and are eager to learn and grow in the print and design industry, this is the perfect opportunity for you.

Job Responsibilities:

• Operate and maintain digital printing equipment for production.
• Review print files for accuracy, resolution, and color consistency.
• Perform finishing tasks such as cutting, binding, laminating, and folding.
• Make phone calls to customer to get new orders
• Collaborate with customers both in person, over the phone, via email, and online to gather design needs.
• Create and modify design concepts, layouts, and graphics to meet client needs.
• Work closely with the graphic designer, production team and other team members to ensure designs align with customer expectations and project timelines.
• Manage customer inquiries and make calls to generate sales lead.
• Troubleshoot printing issues and perform routine equipment maintenance.
• Maintain an organized workspace while managing multiple projects simultaneously with minimal supervision.
• Prepare, package, and ship completed jobs while ensuring high-quality outcomes.
• Monitor inventory levels of paper, inks, and other supplies.
• Ensure quality control standards are met throughout the production process.

Preferred Skills and Experience:

• Previous customer service and / or production experience or print industry for atleast 7-8 years is required.
• Own the production schedules and have a sense of urgency to complete the job is a must
• Proficiency with digital printing presses (e.g., Xerox, HP, Canon, Ricoh) and finishing equipment.
• Strong attention to details (print quality, accuracy etc.) and organizational skills.
• Flexibility to learn and adopt process changes to support business / customer
• Knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a plus
• Time Management: Ability to prioritize tasks in a fast-paced production environment.
• Ability to understand customer requirements, and willingness to learn new ways of meeting customer requirement is essential.
• Familiarity with the print production process, prepress, and bindery operations for printing and signage production is advantageous.
• Ability to use Microsoft Office applications (Word, Excel, Outlook) effectively.

Details:

• Schedule: Monday – Friday, daytime hours
• Job Type: Full-time
• Pay: $16.00 - $20.00 per hour
• Expected Hours: 40 hours per week

Benefits:

• On-the-job training and growth opportunities
• Collaborative, team-oriented environment

How to Apply:

If you're excited to grow your career in the Print Industry, we’d love to hear from you! Please submit your resume to jarora@minutemanpress.com.

Work Location: In-person at our Chadds Ford, PA location.