SUMMARY:

The Business Development Associate (BDA) is often the first point of contact a new potential client will have with a business when they are seeking information on the products and services the company provides. The main focus for a BDA, is to discover, identify and materialize new business opportunities for our company, which translates to increased revenue. When expertly performed on a consistent basis, new leads and opportunities are expediently directed to our in-house sales professionals to close and new business relationships are founded.

KEY RESPONSIBILITIES:

Engage potential clients in our marketplace, through Professional Communication & Etiquette

Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs.

Communicate prospective client concerns or issues to sales management in an expedient manner.

Coordinates the Sales Manager to provide exemplary service to Prospective Customers.

Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively

Attending and participating in trade shows, conferences and other marketing events.

Exhibit the ability to articulate our competitive position in the marketplace.

Maintain awareness of pertinent prospective client information, document information within the CRM for reference.

Maintain knowledge of competitor products and identify and report intelligence on competitor pricing or marketing strategies

Submit prospective customer engagement plans; schedule client meetings and action plans for follow-up.

MONTHLY ACTIVITY EXPECTATIONS & QUOTAS:

Initiate and complete a minimum of thirty (30) calls per day to prospective clients/customers.

Generate fifteen (15) sales qualified opportunities per month.

Assist with efforts to meeting sales incentive

QUALIFICATIONS:

Valid Driver’s License

Microsoft Office proficiency required, especially in Excel, PowerPoint, and Outlook.

CRM Experience (ConnectWise, Autotask, TigerPaw)

Working knowledge of Managed Service Sales Process and Closing Documentation.

Previous Administrative, Support in Clerical Environment experience.

The ability to execute work expectations on a consistent basis.